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PRIVACY POLICY

INFO COLLECTED

WE COLLECT INFO ABOUT YOU FROM DIFFERENT PLACES INCLUDING:

  • DIRECTLY FROM YOU

  • FROM A THIRD PARTY ACTING ON YOUR BEHALF E.G. AN ANGENT

  • FROM PUBLICLY AVAILABLE SOURCES

  • WHEN WE GENERATE IT OURSELVES​

WE'LL ONLY COLLECT YOUR INFO IN LINE WITH RELEVANT REGULATIONS AND LAWS AND THIS MAY RELATE TO ANY OF OUR PRODUCTS OR SERVICES YOU APPLY FOR, CURRENTLY HOLD, OR HAVE HELD IN THE PAST. YOU'RE RESPONSIBLE FOR MAKING SURE YOU GIVE US ACCURATE AND UP TO DATE INFO. IF YOU PROVIDE INFO FOR ANOTHER PERSON (YOU MUST HAVE OBTAINED THAT PERSON'S CONSENT TO BOTH DISCLOSE, AND THE PROCESSING OF THAT PERSONAL DATA IN ACCORDANCE WITH THE PRIVACY NOTICE.) YOU'LL NEED TO TELL THEM HOW TO FIND THE PRIVACY NOTICE AND MAKE SURE THEY AGREE TO US USING THEIR INFO FOR THE PURPOSES SET OUT IN IT.

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SHIPPING POLICY

HOW IT ALL GOES DOWN

WE STRIVE TO PROCESS ORDERS WITHIN 3-5 BUSINESS DAYS (NOT ON THA WEEKEND OR HOLIDAYS THO) AFTER RECEIVING YOUR ORDER CONFIRMATION EMAIL. THERE MAY BE POTENTIAL DELAYS DUE TO HIGH VOLUME OF ORDERS OR POSTAL SERVICE PROBLEMS OUTSIDE OF OUR CONTROL BUT WE ARE GOING TO DOT OUR "I" AND CROSS OUR "T" UNTIL YOUR PACK TOUCHDOWN

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FOR CALCULATED SHIPPING RATES: SHIPPING IS FREE FOR ALL ORDERS $100 OR MORE. FOR ALL OTHER ORDERS SHIPPING WILL BE CALCULATED UPON CHECK OUT.

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ATTENTION 5BA FAMILY: PLEASE DOUBLE CHECK AND MAKE SURE THAT YOU HAVE PROVIDED THE CORRECT ADDRESS. WE ARE NOT RESPONSIBLE FOR NON-DELIVERY DUE TO ERRORS IN THE ADDRESS THAT YOU PROVIDED. IF AN ORDER IS RETURNED DUE TO AN INCORRECT ADDRESS, WE WILL GIVE YOU 15% OFF YOUR NEXT ORDER FOR THE SAME PRICE AS THE RETURNED ORDER.

RETURN POLICY

RETURNS ARE ACCEPTED WITHIN 7 DAYS OF ORDER DELIVERY. ALL RETURN ITEMS ARE INSPECTED BEFORE AN EXCHANGE/STORE CREDIT/ REFUND CAN BE PROCESSED SO PLEASE ENSURE THAT THE ITEMS ARE IN NEW, UNWORN, AND UNWASHED CONDITION; TO INCLUDE BEING FREE OF SMELLS, STAINS, MAKEUP, DEODORANT, AND/OR BODILY FLUIDS.


WE RESERVE THE RIGHT TO REFUSE RETURNS THAT SHOW SIGNS OF WEAR OR DO NOT MEET THE ABOVE CRITERIA.

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